AJA & JCH Partnership Webinars

American Jail & Justice Clearinghouse  - Jail & Corrections Webinars


B. Dietzman

  Controlling Your Emotions Keeps YOU out of Jail
Wednesday, November 29, 2023    1:00PM ET

To learn to deal with anger, you need to recognize your anger chain. What is it that sets you off on your emotional spiral? Is it any surprise, anger is the emotion that most gets us into trouble?

During this Webinar, You’ll Learn How to:

  • Understand emotion on the job and how it affects employee and leader behavior and performance
  • Recognize the influence of stress on managing or addressing conflict
  • Understand emotional control or toughness and how to teach it to your employees
  • Manage your emotions as a leader, as well as read employees’ emotions
  • Develop an understanding of how stress affects one’s emotions, energy, and performance


  Staff Development: Resisting the Offender Manipulator
Thursday, December 14, 2023    3:00PM ET

Correctional staff training has generally followed a model of academy recruit training, instructor-based in-service training, and more recently online training. While these have presented much information about offenders, more training is necessary concerning the streetwise, system-wise, institutionalized criminal offender.

Part II of this webinar series will take a ‘thinking outside the box’ approach to staff training. The underlying theme is:  Every day is a training day, and ALL staff are trainers. To keep a unified front in resisting manipulation, the following topics will be discussed:  staff hiring, establishing training needs, effective supervisor training, developing mentors, effective orientations for civilians, and training in the consequences of staff sexual misconduct. This online seminar will also examine what is needed in our training academies and in on-the-job training. Training in offender manipulation is everyone’s job-on every shift, during every workday, in every facility or agency.

D. Knapp

  Building a Culture of Customer Service
Tuesday, January 23, 2024    3:00PM ET

Set your staff up for success each time they interact with members of the community and other stakeholders by creating a work culture focused on good customer service.

This webinar and Q&A session will discuss how one facility turned around their relationship with a community and the inmates it houses by focusing on service delivery and good communication.  The presenter discusses how this change in focus made a measurable impact on facility safety and public trust.

B. Gould

  Ask, Tell, Make: Updated Skills for the 21st Century Officer
Tuesday, March 12, 2024   1:00PM ET

For decades, Corrections and law enforcement officers have been trained under the model of ask, tell, make.  Unfortunately, this model excludes the importance of what to ask, how to ask, and the significance of your own emotional state when communicating.

You know that good communication skills can resolve or escalate a situation; but have you ever thought about how the escalation of a situation could leave you open to injury, discipline, or even criminal charges?

This course will help you understand and use strong communication skills such as:

  • Emotional control when asking or telling
  • The basic elements of communication
  • Social skills important for successful communication

D. Knapp

  Staff Recognition for Budget-Conscious Agencies
Tuesday, April 2, 2024   1:00PM ET

Rewarding employees doesn’t have to be expensive to be effective.  As the cost of services and supplies for your workplace increases, public budgets tend to remain static.  This calls on managers to be creative in how they provide recognition opportunities for their staff that enhance public trust, support professional development, improve retention, and create recruitment opportunities.

This webinar and Q&A session will discuss how one agency identified low-cost opportunities to celebrate their employees and improve agency culture through professional development and a focus on good communication skills and service delivery.

J. Schechter

  Intelligence-Led Policing in Jails
Tuesday, April 30, 2024   3:00PM ET

Are you aware of the gold mine of intelligence in your jail?  Do you know how to dig this intelligence out?  The idea of crime mapping and intelligence-led policing has been on the streets for some time but the intelligence that can be found in jails is often forgotten.

During this presentation, we will discuss the tools available to mine for intelligence and how they can be used to not only proactively prevent crime in the jail, but solve crimes in the community.   Additionally, we will discuss the idea of crime mapping the jail and using this information to identify “hot” spots and focus intelligence and security efforts on those areas.

You will discover:

  • The tools available to mine for intelligence
  • How to use the information to identify “hot spots”
  • How to focus intelligence and security efforts on “hot spots

D. Frane

  Is PREA Part of Your Culture — or Are You Just Rolling the Dice?
Tuesday, May 14, 2024   3:00PM ET

This webinar will assist the corrections executives responsible for the sexual safety of their facilities. Are you reiterating zero tolerance towards sexual abuse and sexual harassment to staff and offenders or assuming the message is being delivered? What can you do to ensure that compliance with the Prison Rape Elimination Act (PREA) standards takes place daily and not just during the audit?

During this webinar, we will discuss:

  • Key components for achieving facility compliance
  • The key components for sustaining a sexually safe facility
  • Assessing sexual safety in your facility
  • Leadership – Management Tools
  • Data analysis – what is the telling us and how can we use that to improve safety

C. Estes & K. Chick

  Suicide Prevention in Corrections: Clinical and Legal Implications
Thursday, June 13, 2024   1:00PM ET

With suicide being the leading cause of death in corrections, prevention efforts must be made a priority in every facility. The core components of a suicide prevention program will be identified and discussed in this presentation. Proper assessment and documentation strategies will be explored. Legal issues addressing how to help reduce liability and increase the quality of care will be covered.


  Communications and Boundaries
Tuesday, June 25, 2024   3:00PM ET

We all know people in our lives who we wish we could be more like when communicating in difficult situations at work and home.  But why do they communicate better than us?  What makes them a born ‘leader’?  How do they know when to set boundaries and when to stick to them?

This webinar will focus on three main areas of work and personal life interactions:

  • Being a leader versus a manager
  • How to set and stick to boundaries
  • Recognizing unhealthy relationships

J. Schechter

  Staff Recognition for Budget-Conscious Agencies
Tuesday, July 23, 2024   1:00PM ET

Do you need a reentry program but have no way to fund one? The Sedgwick County Offender Re-Entry (SCORE) Program was created to assist inmates reentering our local community by helping them gain access to government IDs, housing, medical & mental health services, food resources, and employment.  SCORE was built by an agency with no previous reentry services and with no funding for the program.

Community engagement and community partners allowed us to build the SCORE Program from nothing, by not only finding out how the community can help us but also what we can do as an agency to help our community partners.  Our program also includes an inmate computer lab for job readiness and job applications with the help of a community partner. At this time, the only expense has been the reassignment of an employee. If you have little to no money, but the desire to cut the recidivism rate in your facility, we have a blueprint for you.

D. Knapp

  Creating Organizational Culture Change
Thursday, August 8, 2024   1:00PM ET

In 2016 and 2017, the Jackson County Detention Center was making national headlines for excessive use of force, federal indictments of officers for trafficking in contraband, assaults on staff, and facility conditions that had local media referring to the jail as an “eight-story human rights crisis”.

The changes that turned around the facility began with one small focus on better community relations and ultimately resulted in a 74% reduction in workers’ compensation claims.

This webinar and Q&A will discuss ways to get your message across, lead by example, and ensure that you have a leadership team that is on board with the forward momentum your agency and your staff deserve.

D. Frane

  We All Get Lost, So Check Your Career Compass
Thursday, September 5, 2024   1:00PM ET

At what point in your career should you be checking in with yourself? Often times we conduct a self-check when we are exhausted and not feeling motivated. Conducting this check throughout your career, may provide clarity and define career goals.

This webinar will discuss five areas that will assist you in your career path:

  • Career Control – Is this my job, my organization’s, or both? How do I professionally develop in my current situation?
  • Self-Reflection – What do I want out of my career? Obtainable in my current situation? What are my short-term vs. long-term goals?
  • Networking – Who do I turn to for guidance? My mentors…what do they think?
  • Exploring options – Horizontal versus vertical movement. Promotions, education, and specialty training (it all comes with a cost)
  • Goal met – Where do I go from here?