Title:
Understanding the Gap in ADA & FCC Compliance in Corrections
Description:
To keep pace with the rapidly evolving landscape of incarcerated communications, correctional facilities must ensure their accessibility standards don't fall behind. The IP CTS Masterclass: Understanding the Gap in ADA & FCC Compliance in Corrections offers a deep dive into the federal regulations governing Telecommunications Relay Services (TRS)—with a specific focus on IP CTS (Internet Protocol Captioned Telephone Service). Designed for corrections administrators and compliance professionals, this course illuminates the common gaps between current facility practices and required ADA/FCC guidelines.
Participants will learn how to:
- Audit Current Practices: Uncover hidden compliance gaps in how your facility provides access for incarcerated individuals with hearing or speech disabilities.
- Implement Practical Solutions: Operationalize federal mandates by integrating IP CTS technologies into daily workflows.
- Protect the Facility: Mitigate liability by proactively resolving shortcomings before they become legal or operational liabilities.
- By the end of this masterclass, you will have the actionable insights needed to bridge the compliance gap, reduce institutional risk, and build a sustainable culture of accessibility.
Speaker:
Craig Roth, COO, Global Caption Inc.
Craig Roth is the Chief Operating Officer at Global Caption Inc., where he leads the strategic development of accessible telecommunications solutions. With over 20 years of product management experience, including 11 years directing the product portfolio at ClearCaptions, Craig is a recognized leader in the age-tech and assistive communication space. He specializes in aligning cross-functional engineering and design teams to deliver innovative telecom products that prioritize user experience, accessibility, and measurable market impact. He holds an MBA from the Thunderbird School of Global Management.
Tidal Wave Telecom, Inc.
Provides specialized, corrections-grade telecommunications and video relay services dessigned for deaf and hard-of-hearing individuals in local, state, and federal correctional facilities.
Key Products & Services
- Secure VRS®: A secure video relay service engineered for city and county jails and state/federal prisons that ensures ADA (Americans with Disabilities Act) compliance while maintaining facility security.
- OneTRS™: A dual-facing software platform developed by Tidal Wave Telecom that streamlines Telecommunications Relay Services (TRS) for both inmates and facility administrators across multiple states.
- Compliance & Legal Support: Offers solutions and legal analysis to help correctional agencies fulfill communication mandates for incarcerated individuals with hearing loss.
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