Start Date: 4/17/2019 2:00 PM EDT
End Date: 4/17/2019 3:30 PM EDT
American Jail Association
Understanding the concept of emotional intelligence (EI) can be critical for today’s correctional leaders. EI is defined as the capability to recognize the influence of our own and others’ individual emotions in order to adjust or manage our environments and achieve our goals. New research identifies several important characteristics that can benefit leaders at all levels. This webinar discusses these characteristics and the significance for correctional environments.