Difficult Conversations: A Two-Way Street
When: July 24 - 25, 2023 (Two Day Course)
Time: 8 am until 5 pm
Host: Orange County Corrections Department
Address: Valencia College Lane / 8600 Valencia College Lane / Orlando, FL 32825
Instructor: Sam Davis
Program Cost: Member: $375.00 / Nonmember: $425.00
Difficult Conversations: A Two-Way Street
Course Overview:
Do you recognize that a critical conversation is not a demand, it is not an admonishment of the other person and it’s not an ultimatum? So to have a conversation between two people; means it’s two-sided. It means it is not just about sharing your perspective on what didn’t work; it’s also about listening to the other person’s perspective, hearing their point of view, and coming to an agreement together. That is why it’s called a critical conversation — not a warning meeting
or a reprimand or negotiation. Let’s have a crucial conversation!
Learning Objectives:
- See how staying angry about criticism can and does impact relationships at work.
- Understand that leaders must walk it as they talk it. If they don’t, they won’t deserve or command respect.
- Recognize that ignoring critical comments/conversations will make you repeat “mistakes”.
- Learn to accept we are not perfect; things will go wrong, and we will make mistakes.
- Revisit how to offer valid and well-reasoned opinions about the work of others, not them personally.
- Remember, the intent behind critical conversations is to improve the person or situation.
Instructor Bio:
Sam L. Davis, MS, CJM
Major Jail Administrator (Retired)
Ingham County Sheriff’s Office
Adjunct Staff, School of Criminal Justice
Michigan State University
East Lansing, Michigan
Major Sam L. Davis retired as the Jail Administrator from the Ingham County Sheriff’s Office (ICSO), Mason, Michigan. Sam is a graduate from the Mid-Michigan Corrections Academy and the Michigan Police Academy. He served as Chair of the Jail Administrators for the Michigan Sheriffs Association until his retirement and was appointed to the Governor’s Task Force on Racial Equity. Prior to joining the ICSO, Sam spent 33 years as a Teacher, Coach, Principal, and Central Administrator for the Lansing School District. He is an Adjunct Professor in Criminal Justice at MSU and works part-time for the Michigan High School Athletic Association. He teaches nationally on Diversity, Leadership, Ethics, Objective Jail Classification, and other topics.
Sam is a lifetime member of AJA. As a board member of the AJA, Sam serves as Secretary and also chairs the Training and Professional Development Committee and the Leadership Track on the Conference Planning Committee.
Sam enjoys playing golf and is a martial arts enthusiast.
A minimum number of participants are needed to hold our workshops. You may cancel up to five business days prior to the Professional Development Workshop. No refunds will be given for cancelations received five or less business days before the class. All cancelations are subject to a $50 service fee. Your cancelation must be received in writing via fax or e-mail. Substitutions are acceptable. "No Shows" will be charged at the applicable rate. It is strongly recommended that participants DO NOT purchase airline tickets without first contacting AJA to confirm program availability. Workshops begin at 8:00 AM and usually go until 5:00 PM (unless otherwise noted).
