Event Calendar

Friday, December 10, 2021

Staff-Focused Conflict Resolution

Start Date: 12/9/2021 8:00 AM EST
End Date: 12/10/2021 4:00 PM EST

Venue Name: Clark County Detention Center

330 South Casino Center
1st Floor of South Tower
Las Vegas, NV  United States  89101

Organization Name: American Jail Association

Lori Bachtell
Email: lorib@aja.org
Phone: (301) 857-2620

Staff-Focused Conflict Resolution
Lead Instructor:  Mike Dooley
Time: 8 AM - 4 PM 
Date: December 9 and 10, 2021
Conflict is natural in both our personal and workplace lives. The first step to effectively manage and resolve conflict is to appreciate its natural occurrence in our lives. In this seminar, participants learn their own style of managing conflict, including the barriers and opportunities that this style brings to them and their workplace. They also learn fundamental communication strategies and techniques that can effectively resolve conflict, both individually and in teams. Overall, this workshop allows participants to explore and develop conflict management skills to enhance their relationships and the overall performance within their organization.
  1. Explain the dynamic nature of conflict and how embracing conflict can lead to positive individual and organizational relationships.
  2. Identify a personal style in approaching conflict, including at least one barrier and one opportunity that this style presents in a person’s organizational relationships.
  3. Explore two fundamental leadership skills that are used to effectively resolve and address conflict.
  4. Apply leadership communication and conflict management skills in groups and team.
Instructor Bio: 
Michael J. Dooley, M.Ed., has more than 41 years of correctional experience having worked in prisons, jails, probation, parole and training. Recently retired, Mr. Dooley directed the training program for the Pennsylvania Department of Corrections including pre-service and in-service training for over 17,000 employees. Mr. Dooley started his corrections career as a corrections officer with the Vermont Department of Corrections, where he spent 18 years working in a variety of capacities, including probation and parole, management and training. He worked with the National Institute of Corrections for 12 years managing training, technical assistance and curriculum development for a variety of issues including mental health, leadership development, training capacity building, restorative justice and distance learning. He earned a Master of Education from the University of Vermont in 1992, and a Bachelor of Science in criminal justice from the University of Delaware in 1977. Mr. Dooley is a member of ACA and currently serves as a commissioner on ACA’s Accreditation Commission.    
Registration Fee: $345 Members  $395 Non-Members

Training Location:

Clark County Detention Center
330 South Casino Center
Training Room 1st Floor in South Tower
Las Vegas, NV 89101
A minimum number of participants are needed to hold our seminars.  You may cancel up to five business days prior to the Professional Development Seminar.  No refunds will be given for cancellations received five or less business days before the class.  All cancellations are subject to a $50 service fee.  Your cancellation must be received in writing via fax or e-mail.  Substitutions are acceptable.  "No Shows" will be charged at the applicable rate.
It is strongly recommened that participants DO NOT purchase airline tickets without first contacting AJA to confirm program availability.  Seminars begin at 8:00 AM and usually go until 4:00 PM (unless otherwise noted).