Event Calendar

Monday, October 13, 2025

Managing Staff Conflict

Start Date: 10/28/2025 8:00 AM EDT
End Date: 10/29/2025 5:00 PM EDT

Location:
6300 Technology Lane
Medina County University Center
Medina, OH  United States  44256

Organization Name: American Jail Association

Contact:
Lori Bachtell
Email: lorib@aja.org
Phone: (301) 857-2620

Managing Staff Conflict 
 
When: October 28 - 29, 2025
Time: 8 am - 5 pm
Host: Medina County Sheriff's Office
Address: Medina County University Center
6300 Technology Lane / Medina, OH 44256
Instructor: Mike Dooley

Program Cost: Member: $375.00 / Nonmember: $425.00 


Course Overview:
  Training Performance Objectives
  • Define and appreciate the various management styles including the pros and cons when using those styles when addressing a conflict.
  • Identify your own preferred conflict management style including both the limitations and advantages of using that style.   
  • Demonstrate the use of active listening as a proactive means to both address conflict and prevent the destructive results of unmanaged conflict.
  • Explain and demonstrate the use of effective feedback and constructive criticism skills to effective resolve workplace conflicts. 
  • Demonstrate how resolving and managing conflict has a positive effect within our respective teams, the jail culture and increasing safety, security and overall performance within our jails.
Please click link below for a fillable Registration form: 
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Additional Information: 

The most convenient airport in the area is Cleveland Hopkins Airport (CLE), https://www.clevelandairport.com/ 
which is a 40 minute drive to the campus and 23 minutes to the hotel. Additionally, there is Akron-Canton Airport
 
(CAK) https://www.akroncantonairport.com/ which is a 42 minute drive to the campus and 40 minutes to the hotels.

Hotel Information:
 
Holiday Inn Express which is right off the highway.
 https://www.ihg.com/holidayinnexpress/hotels/us/en/medina/mdioh/hoteldetail.
 
Hampton Inn https://www.hilton.com/en/hotels/cakmdhx-hampton-medina/
 
Fairfield Inn https://www.marriott.com/en-us/hotels/clemd-fairfield-inn-and-suites-medina/overview/
 
All hotels are in the same area, off I71 and Rt. 18. They are an 18 minute drive to the campus.



A minimum number of participants are needed to hold our workshops.  You may cancel up to five business days prior to the Professional Development WorkshopNo refunds will be given for cancellations received five or less business days before the class.  All cancellations are subject to a $50 service fee.  Your cancellation must be received in writing via fax or e-mail.  Substitutions are acceptable.  "No Shows" will be charged at the applicable rate. It is strongly recommended that participants DO NOT purchase airline tickets without first contacting AJA to confirm program availability.  Workshops begin at 8:00 AM and usually go until 5:00 PM (unless otherwise noted).

Online Registration

Registration is Closed
Closed: 10/24/2025 1:00 PM

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